運用 Lumina 四原型能量的會議管理Meeting Management with Lumina’s Four Energies
會議開不完、開完沒結論、結論沒人做？問題常常不在人，而在「用錯能量的時機」。四種顏色，各管會議的一段。
Meetings that run long, end without decisions, or decide and then nothing happens? Often it is not the people — it is using the right energy at the wrong moment. Four colours, each owning one stage.
重點回顧：四色會議流程Recap: the four-colour meeting flow
🟨 黃色 InspiringYellow · Inspiring
探索可能 × 擴展思考Explore × expand
用心智圖發散：中心主題 → 分支 → 關鍵字，先看見全貌，再聚焦。
Mind-map it: central theme → branches → keywords. See the whole before you narrow down.
🟥 紅色 Outcome FocusedRed · Outcome Focused
形成共識 × 做出決策Agree × decide
決策導向會議：記錄「決定了什麼」，每項決策都有 Owner、有期限。
Decision-focused meeting: record what was decided; every decision has an owner and a deadline.
🟦 藍色 DisciplinedBlue · Disciplined
整理重點 × 留下紀錄Summarise × record
一頁式會議紀錄：一張 A4，讓人 1～2 分鐘看懂會議成果。
One-page minutes: a single A4 anyone can read in 1–2 minutes.
🟩 綠色 People FocusedGreen · People Focused
明確分工 × 落實執行Assign × deliver
RACI 分工：誰執行（R）、誰拍板（A）、誰諮詢（C）、誰被告知（I）。
RACI: who is Responsible, Accountable, Consulted, Informed.
傳統會議 vs. 決策導向會議Traditional vs decision-focused meetings
| 傳統會議Traditional | 決策導向會議Decision-focused |
|---|---|
| 分享資訊Share information | 聚焦決策Focus on decisions |
| 記錄誰說了什麼Who said what | 記錄決定了什麼What was decided |
| 沒有 Owner、沒有期限No owner, no deadline | 每項行動都有 Owner 與期限Every action has an owner and deadline |
| 會而不議、議而不決Talk without deciding | 決而能行、行而可追蹤Decide, act, track |
讀人小抄：怎麼影響不同能量的人Cheat sheet: influencing each energy
| 喜歡談論Likes to talk about | 說話方式Speaking style | 讓他感受到Make them feel | |
|---|---|---|---|
| 🟩 綠色－樂於賦能Green · Empowering | 感覺Feelings | 溫和提問、語速較慢、關注他人反應Gentle questions, slower pace, watches reactions | 考慮周全：在乎事情，也在乎他的感受Considered: you care about the issue and about them |
| 🟥 紅色－統帥引領Red · Commanding | 底線Bottom line | 坦率果斷、答覆快、講究效率Direct, quick, efficient | 直接明確：給整體情況與具體進度Clear: the big picture and concrete progress |
| 🟨 黃色－靈感啟迪Yellow · Inspiring | 創新New ideas | 生動、愛講故事、邊說邊想Lively, story-driven, thinks aloud | 樂觀激勵：用故事或願景提升能量Inspired: stories and vision lift energy |
| 🟦 藍色－謹慎盡責Blue · Conscientious | 想法Ideas & logic | 正式平穩、先聽後問、先觀察再表達Formal, calm, listens then asks | 清晰客觀：有條理的事實與證據Objective: orderly facts and evidence |
資料來源：Lumina Learning，經 Lumina Spark 國際認證執行師／企業溝通教練李宛宜重新編輯整理。Source: Lumina Learning, adapted by certified Lumina Spark practitioner Coach Wan-I.
示範：45 分鐘的四色會議Example: a 45-minute four-colour meeting
情境：餐廳主管召開「聖誕檔期準備會」。
Scenario: a restaurant manager runs a “Christmas season prep” meeting.
🟨 10′ 發想Explore
白板心智圖：「聖誕檔期我們可以做什麼？」菜單、包場、外帶、人力、布置，先不評論。
Whiteboard mind map: “What could we do for Christmas?” Menu, private events, takeaway, staffing, décor — no judging yet.
🟥 15′ 決策Decide
從分支中選出 3 個重點方案，每個方案當場定 Owner 與期限。
Pick three priorities from the branches; assign an owner and deadline on the spot.
🟦 10′ 紀錄Record
書記即時完成一頁紀錄：會議目的、3 項決議、行動清單、下次檢視日。會後 1 小時內發出。
The note-taker completes one-page minutes live: purpose, 3 decisions, action list, next review date. Sent within an hour.
🟩 10′ 分工Assign
用 RACI 確認每項行動：例如「聖誕套餐」R＝主廚、A＝店長、C＝外場主管、I＝總部行銷。
Confirm each action with RACI, e.g. “Christmas set menu”: R = chef, A = GM, C = floor lead, I = HQ marketing.
功課與分享Homework & sharing
下一次由你主持的會議，挑一個你正在練習的能量和一個最想進步的會議技巧，實際用一次，回來寫下發生了什麼。
In the next meeting you run, pick the energy you are practising and one meeting skill you want to improve. Try it once, then write what happened.